GDPR Information

General Data Protection Regulation

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy. Although frosty-owl is based in Australia, we are committed to protecting the privacy rights of all our visitors, including those from the European Economic Area (EEA).

Data Controller

For the purposes of GDPR, frosty-owl acts as the data controller for personal information collected through this website. Our contact details are:

frosty-owl
42 Solar Avenue
Surry Hills, NSW 2010
Australia
Email: [email protected]

Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: When you submit an enquiry form or sign up for communications, you consent to our processing of your personal data for those purposes.
• Contractual Necessity: When you engage our services, we process your data as necessary to fulfil our contractual obligations.
• Legitimate Interests: We may process data for purposes such as improving our services and website security, where our interests do not override your fundamental rights.
• Legal Obligations: We may process data to comply with applicable laws and regulations.

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

International Data Transfers

As we are based in Australia, personal data you provide may be transferred to and processed in Australia. Australia is recognised by the European Commission as providing adequate protection for personal data. We also implement appropriate safeguards to protect your data during any international transfers.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the nature of the data and our legal obligations. When data is no longer required, it is securely deleted or anonymised.

Cookies and Tracking

We use cookies and similar tracking technologies. You can control cookies through your browser settings and our cookie consent mechanism. For more information, please see our Cookies Policy.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex, we may extend this period by a further two months, in which case we will notify you.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local data protection supervisory authority.

Updates

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.